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The Administrative Skills Program is an intensive training program designed to provide participants with a comprehensive understanding of key skills required in administrative roles. The course covers a broad spectrum of topics essential for effective and efficient office management. This program is ideal for both aspiring and experienced professionals seeking to enhance their skill set and boost their productivity and effectiveness.
This module explores the importance of responsibility and accountability in a professional setting. It includes practical strategies for promoting an accountability-based culture and discusses the benefits for productivity and morale.
Learn how to manage daily office operations effectively. This includes telephone etiquette, email communication, scheduling, and maintaining a professional and organized workspace.
This section dives into the core competencies required for providing excellent administrative support, including problem-solving, managing multiple priorities, and fostering positive relationships with team members.
Here, you'll learn about best practices for document management, including filing, archiving, and digital record keeping. It also covers regulatory and legal requirements for record preservation.
This module introduces the basics of bookkeeping, such as managing invoices, tracking expenses, and understanding financial reports.
This section focuses on writing professional business documents like emails, reports, and proposals. It covers proper formatting, tone, and grammar to effectively convey your message.
This module dives deeper into creating effective, collaborative documents. It covers techniques for brainstorming, drafting, revising, and editing in a group setting.
In this module, learn about the key skills needed for these roles, including managing schedules, handling confidential information, and providing high-level support to executives.
This section teaches how to plan, conduct, and follow-up on meetings to ensure they are effective and efficient.
This module focuses on improving organizational skills, including time management, prioritization, and task management to improve efficiency and productivity.
This section covers the appropriate use of social media in a professional context, including communication, networking, and online etiquette. It also discusses the potential risks and benefits of using social media at work.
This module provides an overview of the basic principles of supply chain management, including planning, sourcing, making, delivering, and returning. It's an excellent introduction for those new to the topic or a solid refresher for seasoned professionals.
By the end of this comprehensive course, participants will have developed a strong foundational understanding of administrative skills, prepared to contribute effectively to their workplaces.
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