Sensitivity Training

Description

This course promotes understanding and respect for differences among employees, including cultural, racial, gender, and personal differences.

This course is designed to help you in the following ways:

• Define sensitivity training and its usefulness and necessity in the workplace.
• Identify the benefits for self and the company in pursuing a sensitivity objective.
• Successfully raise awareness of others.
• Identify different types of stereotypes; their delivery and effects.
• Discuss Human Resources and its best practices for dealing with issues associated with stereotypes.
• Define the steps to handling complaints associated with sensitive issues and stereotypes.
• Describe the pros and cons of being “sensitive”.

SHRM PDCs: 12

Intended Audience: All

Vendor: BECS

Type: Human Resource