Change Management

Description

Learn strategies for managing change effectively, including understanding the change process and dealing with resistance to change.

By the end of this course, you should be able to:

• List the steps necessary for preparing a change strategy and building support for the change
• Describe the WIFM – the individual motivators for change
• Use needed components to develop change management and communications plans, and to list implementation strategies
• Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
• Describe the four states of Appreciative Inquiry and its purposes
• Use strategies for aligning people with a change, appealing to emotions and facts
• Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
• Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility

SHRM PDCs: 12
Intended Audience: All

Vendor: BECS

Type: Management Skills